Service Cloud Quick Start Comparison

Planning
Our Service cloud quick start packages begin with understanding what, how and why you service what you service. Defining project milestones and key dates in preparation for your system go-live.
Configuration
We translate your business requirements into Salesforce solutions that will help your service teams deliver a personalized customer service experience. Partner with Budson to build a 360 degree view of your customer.
Training
All of our packages include training, which consists of a virtual and recorded training session, as well as a technical solution document.
Success
Adoption is essential when launching a new system, our Adoption Program ensures that you get the post-implementation support you need to be successful. All of our packages include 30-day post-implementation support, 30-day post-implementation check-in, and quarterly check-ins.
◉ = Included | $ = Available at additional cost
Category | Professional $8,950 | Enterprise $12,950 |
Base Configuration | ◉ | ◉ |
Training | ◉ | ◉ |
Data Import | ◉ | ◉ |
Automation | ◉ | ◉ |
Web-to-Case | ◉ | ◉ |
Email-to-Case | ◉ | ◉ |
Case Escalation | ◉ | ◉ |
Service Contracts & Entitlements | ◉ | ◉ |
Case Assignment | ◉ | |
Work Orders | $ | ◉ |
Email Integration | $ | ◉ |
Omni-Channel Configuration | $ | $ |
Order Configuration | $ | $ |